Archive for November, 2005

Trouble Ticket Express rev 2.21

Wednesday, November 30th, 2005

Bug fixes.
– Internal Server Error when running setup script for the first time. This error affected new installations only.
New features.
– Autoresponder control. When a customer submits new ticket or message, the help desk sends a confirmation email. Although it is a good practice to confirm a receipt of inquiry, there are also some implications involved:
1) […]

Trouble Ticket Express rev 2.20

Friday, November 25th, 2005

New in this release: Reports. Date range filter. Page cache.